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Policies

Cancellation Policy

In order to continue providing the best possible scheduling options to my guests, I do require 48 hours notice should you need to alter, cancel, or reschedule your visit with me.  Should you alter, cancel or reschedule your appointment with less than 48 hours notice, a $25 per service fee does apply.  This will be due before a new appointment is made.

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Service Redos and Product Returns

I strive to offer my guests the highest level of guest satisfaction.  If you are having challenges with your cut or color, let me know within 7 days of your visit and I'm happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, I will accept exchanges at full credit for 90 days from your initial purchase.

HOURS

Mon: CLOSED
Tue to Friday: 8:30 AM-8 PM
Sat: 9 AM - 4 PM

Sun: CLOSED

ADDRESS 

Located in Lucid Salon

2415 Bowes Road

Elgin, IL 60123

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